RETURNS & EXCHANGES ARE EASY! E-mail us for a RMA number within three days of item being delivered. Please note any item returned without authorization will not be accepted. Defective items can be returned within three days of receipt for an exchange. Non-defective items can be returned within three days of receipt for exchange or refund if they are returned in the original packaging and in the same condition shipped. A 15% restocking fee may apply. Original S&H fee paid is non-refundable. Return shipping charges are non-refundable. Thank you for your business!